Below are some of the most commonly asked questions that we receive about the event.
Know Before You Go
Last entry is 10pm. Event closes at 11pm.
Flex Passes valid one-time use on any event date.
A:
Early: Please arrive no earlier than 15 minutes prior to the time on your ticket.
Late: We will do our best to honor your ticket by fitting you in on another time slot. However, we can not guarantee access. Please note, missed dates will not be refunded.
Last entry is 10pm. Lights off at 11pm.
A: The pathway is roughly 1km, most guests spend 1 to 2 hours at the Show. Pumpkins After Dark is self-paced, please remember to take your time, create memories and take photos along the way! Pumpkins After Dark is a one-way walkthrough with no re-entry.
A: Parking is free but there are limited spaces available. Public transportation is recommended. The closest SkyTrain Station is Patterson Station.
Last event entry is 10pm.
Lights off at 11pm.
A: The event is wheelchair accessible, but the terrain is variable which may require assistance. The terrain includes paved pathway, grass, and loose gravel. The pumpkin pathway is a one kilometer loop inside the event, this path has areas with slight inclines, declines, and may have uneven surfaces.
*To make your experience as comfortable as possible, we recommend that you have assistance when you attend the event. Some areas may be difficult to navigate and will require assistance.
Swangard Stadium Venue Info link
A: Yes, the event is stroller friendly. Please note the pumpkin pathway is mostly paved, however there are areas with slight inclines, declines, uneven and soft surface terrain.
A: Sorry, only service animals can attend Pumpkins After Dark. Please leave your pets at home.
A: Pumpkins After Dark Burnaby is located at Swangard Stadium & Central Park, 6100 Boundary Rd. The main entrance is located in the concourse of the stadium.
A: Warning: This event contains strobe, bright and flashing lights that are not suitable for those with photosensitive epilepsy and may cause discomfort for people with other medical conditions. Other special effects include fog machines and blacklights. The event incorporates music and sound effects that may cause discomfort to people suffering from sensitivity to loud sounds.
Pick up your pre-purchased items at the Box Office when you redeem your admission ticket(s) at the event.
Pre-purchased products will be issued as a QR code in the same email as your tickets.
Admission tickets and products can be found in your confirmation email and under your Showpass account.
A: By entering this event you consent to photography, audio recording, video recording and the release for publication to be used for news, promotional purposes, advertising, inclusion on websites, social media, and any other purpose by Lantern Events Inc.
If you wish to not have your photo taken, please let the individual taking the photo know or contact Show Management.
A: Accent Inns Burnaby
October 2-November 1, 2024
Special rates for out-of-town attendees
Rate: $189 plus tax
GROUP ID 6539725
For all reservations, please call 1-800-663-0298 and quote Group ID 6539725 “Pumpkins After Dark”
All reservations are based on availability at time of booking.
Tickets
A: Tickets must be purchased online in advance. No on-site ticket sales.
Please note that tickets are date and time specific. Please ensure you are purchasing the ticket for the correct date.
A: Tickets may be exchanged for a different date up to 24hrs prior to the date on your ticket. Please note that missed dates cannot be exchanged. You must be logged into your showpass account to make an exchange, if you checked out as a guest you can connect your tickets to a Showpass account.
Visit Showpass website for detailed exchange instructions: Showpass Exchange Instructions
A: Designed for those who crave spontaneity, the Flex Pass allows you to enjoy the event on any date and time, WITHIN the event’s open schedule.
Key Details:
Single Use Only: This ticket grants you one-time access to Pumpkins After Dark
Flexible Entry: Attend on any open date and time within the event’s duration. Please note the event closes at 11pm, last entry is 10pm.
No Pre-booking Required: Simply show up and present your Flex Pass at the entrance.
A: The event will operate rain, shine or snow. Please dress accordingly.
The Safety of our guests and staff is important. Should an event date be canceled due to extreme weather conditions, a new event date will be provided. All email correspondence will be sent to the email the tickets were purchased under.
Tickets are non-refundable, and missed dates cannot be honored.
A: After completing your purchase, you will receive a confirmation email from Showpass, the tickets will be attached as PDFs. If you do not receive an email or cannot locate your tickets please visit the Accessing Your Tickets help page.
A: All ticket sales are final and non-refundable. Missed dates cannot be rescheduled.
Tickets may be exchanged up to 24hrs before your scheduled time to attend. Exchange instructions can be found here.
All ticket prices shown include service & processing fees. Applicable taxes will be applied at checkout.
THRILLER THURSDAY (every Thursday!)
Adult (18+) $21.62
Youth (4 – 17) $17.49
Ticket price varies by date.
Weekend admission starting at:
Adult (18+) $27.81
Youth (4 – 17) $23.68
Weekday admission:
Adult (18+) $26.78
Youth (4 – 17) $22.65
Save $5 with a Family Package (2 Adult & 2 Youth admission)
FLEX PASS (Limited tickets available)
$43.29
Children 3 and under are free. No ticket is required.
A: Save 16% when purchasing 20+ tickets. Group tickets can be purchased directly through Showpass.
For groups larger than 50, please contact riley@lanternevents.ca
A: Pumpkins After Dark accepts the Access 2 card. How it works: The Access 2 cardholder must purchase their ticket in advance, and present the card at the box office when they arrive at the event and we will provide complimentary admission (one ticket) for their support person.
A: After completing your purchase, you will receive a confirmation email from Showpass, the tickets will be attached as PDFs. If you do not receive an email or cannot locate your tickets please visit the Accessing Your Tickets help page.
General
A: Yes, this event is designed to be enjoyed by all ages. You will come across some spooky displays and effects however there are NO jump scares at Pumpkins After Dark.
A: Yes, photography and videos are encouraged for personal use. For your own safety please remain on the pathway.
A: Washrooms are located in the concourse of Swangard Stadium. Please make sure to use the facilities prior to entering the path.
A: Food trucks are located inside the event. Snacks and treats will be onsite – hotdogs, popcorn, cotton candy, coffee, lattes and more!
About The Show
A: Pumpkins After Dark is Canada’s largest fall and Halloween festival. This all-ages outdoor event is a celebration of all things Halloween with over 6,000+ hand carved pumpkins that are built into large pumpkin art installations.The event also features live pumpkin carving demonstrations, live entertainment, food trucks with fall treats & sweets, photo ops, and much more! Discover your Halloween tradition this fall at one of our locations.
A: We use a combination of synthetic and organic pumpkins throughout the event. It has taken our team years to perfect our synthetic pumpkin recipe that allows us to carve and create pumpkins that will last and perform just like the organic ones. Every pumpkin is hand-carved by Canadian artists, using 2D and 3D techniques. Our large installations are made of synthetic pumpkins (a unique low density foam) to mimic the texture and density of an organic pumpkin. Since these pumpkins won’t rot, our artists can design and build larger, even more impressive displays.
A: Our creative team works year-round designing, carving and building the pumpkin displays. It takes approximately 11 months to create one show.
Don’t See An Answer To Your Question?
If you have any additional questions about the event, please contact our Pumpkins After Dark team: info@lanternevents.ca